Privacy Policy

How we collect, use, store and protect personal data.

UK GDPR / Data Protection Act 2018

What information we collect

  • Contact details you submit, such as your name, email address, telephone number and business name.
  • Enquiry details and any other information you choose to send to us.
  • Technical and usage data such as IP address, browser type, device information, referring pages and website activity.

How we use personal data

Purpose Lawful basis
Responding to enquiries and providing requested information or quotations. Legitimate interests and, where relevant, steps prior to entering into a contract.
Providing and managing services for clients. Performance of a contract.
Maintaining website security, performance and records. Legitimate interests and legal obligations where applicable.
Analytics and website improvement, subject to your cookie choices where consent is required. Consent or legitimate interests, depending on the technology used.

How long we keep your data

We keep personal data only for as long as reasonably necessary for the purpose it was collected, including to respond to enquiries, provide services, maintain business records, comply with legal obligations and resolve disputes. Retention periods will vary depending on the nature of the relationship and the records involved.

Who we share data with

We do not sell your personal data. We may share data with trusted service providers who support website hosting, email, analytics, security, administration or professional services where this is necessary for our business and subject to appropriate safeguards. We may also disclose information where required by law or to establish, exercise or defend legal claims.

Your rights

Subject to data protection law, you may have the right to request access to your personal data, request correction or erasure, object to processing, request restriction, request transfer of data and withdraw consent where processing is based on consent. You also have the right to lodge a complaint with the Information Commissioner's Office.

If you have any questions about this policy or wish to exercise your rights, please contact:

J I Webb LLP

5 Rathnew Avenue, Stockton-on-Tees, TS19 9NL, United Kingdom

contact@intheletterbox.co.uk

01642 988665

Website Terms of Use

The terms that apply when you access and use this website.

Acceptance of terms

By accessing this website, you agree to be bound by these terms of use. If you do not agree, you should not use the website.

Intellectual property

Unless otherwise stated, all content on this website, including text, graphics, branding, layout and other material, is owned by or licensed to J I Webb LLP and is protected by applicable intellectual property laws.

Permitted use

You may view and print pages from this website for your own lawful business or personal use. You must not copy, republish, redistribute, commercially exploit or modify material from the website without prior written permission.

Accuracy and availability

We make reasonable efforts to keep website information accurate and up to date, but we do not guarantee that all content will always be complete, current or free from errors. We may change, suspend or withdraw the website at any time.

Links to other websites

This website may include links to third-party websites for convenience. We do not control those websites and are not responsible for their content, availability or privacy practices.

Liability

To the fullest extent permitted by law, we exclude all representations, warranties and conditions relating to the website and its use. Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of England and Wales, and any dispute arising in connection with the website will be subject to the jurisdiction of the courts of England and Wales unless applicable law provides otherwise.

Quick Summary

Document version: 2.0

Last reviewed: 21st May 2026